FAQ

Most frequent questions and answers

ANSWER: Our products are suitable for all skin types. Including sensitive skin. We use gentle non-irritating ingredient in our production and we recommend that you patch test our products before use to ensure that you have no adverse reaction.

ANSWER: We recommend that you start by identifying your skin concern and goals. You can consult with our skincare experts on contact us for personalised recommendation.

ANSWER: Usage instructions are provided on each product label. We recommend following the instructions carefully for best results.

ANSWER: Yes! We are committed to being a cruelty- free and vegan brand. None of our products are tested on animals, and we don’t use animal derived ingredients in our formulations.

ANSWER: We are Organic skincare brands that uses only the finest natural ingredients in our products. Our product is gentle on skin and on our planet. We don’t use harsh chemicals or synthetic fragrance.

ANSWER: The shelf life of our product varies depending on the specific product. Please refer to the product label for information on shelf life and expiration dates.

ANSWER: We currently ship with Royal mail and DHL Worldwide. Shipping to anywhere in the UK costs between £6 to £12. We also ship worldwide with our international shipping cost. Prices depends on the weight of order and delivery destination.

ANSWER: All Order made before 12 noon will be processed and shipped the same day. Order made after 12 noon will be processed the nest working day. Orders made on weekends will be processed on next working day.

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